Terms of Service

This website is operated by Resseler Online (“we”, “us”, or “our”). Throughout the site, the terms “we”, “us” and “our” refer to Resseler Online.

We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein or available by hyperlink.

If you do not agree to all the Terms, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you represent that:

  • You are at least 18 years old or the age of majority in your state.

  • You will not use our products for illegal or unauthorized purposes.

  • You will not violate any laws in your jurisdiction (including copyright laws).

  • You will not transmit viruses, malware, or destructive code.

Any violation of these Terms may result in immediate termination of access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that:

  • Your content (excluding credit card information) may be transferred unencrypted across networks.

  • Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

3. Accuracy of Information

We are not responsible if information available on this site is inaccurate, incomplete, or outdated.

All material is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify the contents of the site at any time without obligation to update any information.

4. Modifications to Service and Prices

Prices for our products are subject to change without notice.

We may modify or discontinue the Service at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

5. Products or Services

Certain products may be available exclusively online and may have limited quantities.

We reserve the right to:

  • Limit sales to any person or region

  • Limit quantities purchased

  • Discontinue products at any time

We make every effort to display product images accurately but cannot guarantee your screen will reflect exact colors.

All products are subject to our Refund Policy.

6. Billing and Account Information

We reserve the right to refuse or cancel any order.

You agree to provide current, complete, and accurate purchase and account information.

We may limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

7. Third-Party Tools and Links

We may provide access to third-party tools “as is” without warranties.

We are not responsible for third-party websites, content, or services.

Use of third-party services is at your own risk.

8. User Comments and Submissions

If you submit ideas, suggestions, or content, you agree that we may use them without restriction or compensation.

You agree that your submissions:

  • Will not violate third-party rights

  • Will not contain unlawful or harmful material

  • Will not include malware or false identity information

You are solely responsible for your submissions.

9. Personal Information

Your submission of personal information is governed by our Privacy Policy.

10. Errors and Omissions

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.

11. Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To harass or discriminate

  • To upload malicious code

  • To collect personal data of others

  • To spam, phish, scrape, or exploit security vulnerabilities

Violation may result in termination of access.

12. Disclaimer of Warranties

The Service and all products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted, secure, or error-free service.

13. Limitation of Liability

To the fullest extent permitted by law, Resseler Online shall not be liable for:

  • Lost profits

  • Lost revenue

  • Loss of data

  • Indirect, incidental, punitive, or consequential damages

Some states do not allow limitation of liability, so these limitations may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Resseler Online and its affiliates from any claim arising from your breach of these Terms or violation of any law.

15. Severability

If any provision is found unlawful or unenforceable, the remaining provisions shall remain valid.

16. Termination

These Terms remain effective unless terminated by either party.

We may terminate access without notice if you violate these Terms.

17. Entire Agreement

These Terms and policies posted on the site constitute the entire agreement between you and us.

18. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States.

19. Changes to Terms

We reserve the right to update these Terms at any time.

Continued use of the website constitutes acceptance of changes.

20. Contact Information

For questions regarding these Terms of Service, contact:

Resseler Online
Email: reselleronline@rfsolutions.pt

Está pronto para colar na Shopify.

Se quiseres, faço agora:

  • Refund Policy (muito importante para EUA)

  • Shipping Policy

  • Ou deixo-te uma checklist final para vender nos EUA sem risco

Qual é o próximo passo? 🚀


refund policy Refund policy To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To initiate a return, please contact us through the form on the "Contact" page. If your return is approved, we will send you a return shipping label and instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted. You can always reach out to us for any return-related inquiries via email using the form on the "Contact" page. You can access the form by clicking on "Contact" in the footer of our website. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Perfeito José 👌
Vou estruturar isto profissional, claro e forte juridicamente para EUA, já adaptado à tua loja:

Empresa: Resseler Online
Email: reselleronline@rfsolutions.pt

Pronto para colar na Shopify.

REFUND POLICY

Refund & Return Policy

At Resseler Online, we want you to be satisfied with your purchase. If you are not completely satisfied, we’re here to help.

1. Returns

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition that you received it.

  • The item must be in its original packaging.

  • Tags (if applicable) must still be attached.

  • Proof of purchase (receipt or order confirmation) is required.

Returns must be requested within 30 days of delivery.

To initiate a return, please contact us at:

📧 reselleronline@rfsolutions.pt

If your return is approved, we will provide return instructions. Items sent back without prior authorization will not be accepted.

2. Return Shipping

  • Customers are responsible for return shipping costs unless the item was defective, damaged, or incorrect.

  • Shipping costs are non-refundable unless the return is due to our error.

We recommend using a trackable shipping method, as we are not responsible for lost return packages.

3. Damages and Incorrect Items

Please inspect your order upon arrival.

If your item is:

  • Damaged

  • Defective

  • Incorrect

Contact us within 7 days of delivery at:

📧 reselleronline@rfsolutions.pt

Please include photos of the issue so we can resolve it promptly.

4. Non-Returnable Items

The following items cannot be returned:

  • Perishable goods

  • Custom or personalized items

  • Personal care items (for hygiene reasons)

  • Hazardous materials

  • Flammable liquids or gases

  • Sale items (unless defective)

  • Gift cards

If you are unsure whether your item qualifies, please contact us before purchasing.

5. Exchanges

We do not offer direct exchanges.

If you wish to exchange an item, please:

  1. Return the original item (if eligible).

  2. Place a new order once your return is approved.

This ensures faster processing.

6. Refunds

Once we receive and inspect your return, we will notify you of approval or rejection.

If approved:

  • Refunds will be issued to your original payment method.

  • Processing time may take 5–10 business days, depending on your bank or card issuer.

Original shipping fees are non-refundable unless the return is due to our error.

7. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account.

  2. Contact your credit card company.

  3. Contact your bank.

If you’ve done all of this and still have not received your refund, please contact us at:

📧 reselleronline@rfsolutions.pt

8. Order Cancellations

Orders may be canceled within 12 hours of purchase, provided they have not yet been processed or shipped.

After that period, the order may no longer be eligible for cancellation.

9. Contact Information

For any return or refund questions, contact:

Resseler Online
Email: reselleronline@rfsolutions.pt